服务外包企业逐步复工,研发软件支持远程工作

admin 2020-03-29 18:34 行业动态

Securitystaffmemberscheckpassengers'temperatureatJinggangshanAirportinJi'an,EastChina'sJiangxiprovince,Feb10,2020.[Photo/Xinhua]

Serviceoutsourcingcompanies,mostofwhomhaveresumednormaloperations,havecomeupwithsoftwareapplicationsforcorporateclientstoremotelymanageandensurethehealthofemployees.

MostofthesemadeprogressinworkresumptionasChinahasurgedlocalgovernmentstoprovideassistance,suchasintroducingspecialworking-hourschedules,tosupportserviceoutsourcingcompanies.Outsourcingisabusinesspracticewhereacompanyhiresanothercompanytoperformtasks.

PacteraTechnology,theBeijing-basedITserviceprovider,hasintroducedanumberofmeasuresatitsover20branchesinthenationtoguaranteeemployeehealthandsecurity.

Accordingtothecompany,employeesaregettingflexibleinthewaytheyresumework,likehomeoffices.Softwareandothertoolsforworkingremotelyareavailable,andrequirementsforinformationsecurityareclearlylaidout.Forthosecomingtotheoffice,thecompanyurgesthemtoavoidpeakcommutinghourssoastoreduceexposuretothosewhoarepotentiallyinfected.

Mostimportantly,Pacterahasdevelopedasolutionforindustrialzonestopreventthespreadoftheepidemic."Theintelligentsolutionaimstoaddressissuesconcerningdigitalpersonnelmanagement,epidemiccontrol,anddigitalsecurity,"saidChenHaiyan,vice-presidentofPacteraandtheprojectleader.

Forinstance,theproductenablesinfraredtemperaturemeasurement-whichwasembeddedwithartificialintelligenceandthermalimagingtechnologies."Withit,companiesareabletochecktheiremployees'temperaturewithahumantouch,andwillgetanalarmifanyone'stemperatureisbeyondthenormalrange,"Chensaid.

OnFeb17,apackageoftailoredsolutionswasfirstintroducedintwozonesinShanghai-namelytheTianhuaITZoneinXuhuidistrictandtheZizhuNationalHi-TechIndustrialDevelopmentParkinMinhangdistrict.Thesetwozonesarehometoover2,000companies.By8pmthesameday,theproducthadcollectedinformationaboutmorethan2,000entriesandexits.

"Thesolutioncanbeadaptedtovariousneedswithoptimizedfunctions,whichthecompanyaimstopromoteamongtheover300zonesinShanghai,"Chensaid.

Advancedtechnologiesenableserviceoutsourcingcompanies,especiallyinformationtechnologyserviceproviders,todevelopsolutionsaimedatrestartingworkwhileeffectivelyensuringvirusprevention.

LuculentSmartTechnologyCoLtd,theNanjing-basedproviderofsoftwaresolutions,alsolaunchedaproductforepidemicpreventionandworkresumption,whichissuitableforenterprises,zones,schoolsandgovernmentdepartments.

"Throughtheapplication,companiesandotherclientscancollectdataaboutthehealthconditionofemployeesandvisitors,visualizethedensityofpeopleandpeakhourssoastoworkoutpreventionpriorities,"saidXuMian,generalmanagerofthegovernmentandcorporatebusinessunitwithLuculent.

Xusaidtheproducthasprovedtobeveryuseful."Forinstance,thecanteenofferstakeoutfoodforstafftohavelunchattheirownofficecubicle.Withtheapplication,thecanteenwillgetinstantlynotifiedabouttheattendancedataforeachday-whichmakesiteasierforthecookwhilepreparingthemealsinadvance."

Accordingtoacircularrecentlyunveiledbythecommerceministry,provincialandcity-levelgovernmentsshouldensurethesupplyofanti-epidemicmaterialstolarge-scaleserviceoutsourcingbusinesses,andorganizecateringenterprisestooffer"mobilecanteens"andfoodtake-awayservices.

Topreventpossibleinfectioncausedbythenovelcoronavirusoutbreak,localgovernmentsalsoshouldguideserviceoutsourcingcompaniestoadoptflexibleworkinghourstocarryoutthework.Companiescanapplyforexport-relateddocumentsviathegovernmentonlineplatformsforqualificationreview,beforethegovernmentofficiallyannouncestheepidemichasended,theministrysaid.

In2019,thevalueofoutsourcingcontractsforservicesperformedbyChineseenterprisesamountedto1.57trillionyuan($223.7billion),up18.6percentyear-on-year,accordingtotheministry.

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